Carnegie Mellon University

Business Value


Mike Pochan

Number of Lectures


Course Description

The narrow view of “business value” measures via the traditional numerics of “Economic Value” ( profit / loss ) and “Asset Value”.
The expanded view of “business value” seeks additional value in the employees, customers, suppliers, channel partners, managers, organizational structure, information technology, quality thinking, business processes and ‘networks’ within the business. These forms of value are not directly measured in monetary terms.

We will draw upon the works of Peter Drucker and W.E. Deming to understand how all of these concepts converge into a single-minded organization that is self-motivated and results-driven. We will examine methods proposed by researchers, professors and experienced businesspeople.

The final question becomes, “How can each individual employee add value to the whole business?”



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